Legal / Terms & Conditions

    Terms & Conditions — Lumeriq Ltd.

    Last updated: 28/08/2026

    These Terms & Conditions (“Terms”) govern your use of the Lumeriq Ltd. website and the services we provide. By accessing or using our website or services, you agree to be bound by these Terms.

    If you do not agree, please discontinue use of our website and services.

    01About Us

    Lumeriq Ltd.

    Brighton, United Kingdom

    Email: francois.steque@lumeriq.co.uk

    Company Number: 17383700

    Lumeriq Ltd. provides AI‑powered marketing services including lead generation, website automation, conversion optimisation, and AI chatbot solutions.

    02Use of Our Website

    You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.

    You must not:

    • Attempt to gain unauthorised access to our systems
    • Use our website to distribute harmful content
    • Copy, reproduce, or exploit any part of the website without permission

    03Our Services

    Lumeriq Ltd. provides digital marketing and AI‑powered solutions.

    Specific service details, deliverables, timelines, and pricing will be outlined in your proposal, contract, or service agreement.

    We reserve the right to modify or discontinue services at any time.

    04Payment Terms

    Unless otherwise agreed:

    • Payments must be made in full and on time
    • Late payments may incur interest under the Late Payment of Commercial Debts Act
    • Services may be paused if invoices remain unpaid
    • All prices are exclusive of VAT unless stated otherwise.

    05Client Responsibilities

    You agree to:

    • Provide accurate information required for service delivery
    • Supply access to relevant systems (e.g., website, CRM, analytics)
    • Ensure you have the rights to any materials you provide
    • Comply with applicable laws, including GDPR and advertising regulations

    06Intellectual Property

    All content, tools, AI models, and materials created by Lumeriq Ltd. remain our intellectual property unless explicitly transferred in writing.

    You receive a licence to use deliverables for your business purposes.

    You must not:

    • Resell our work
    • Claim ownership of our proprietary systems
    • Reverse‑engineer any AI or automation tools we provide

    07Confidentiality

    Both parties agree to keep confidential all non‑public information shared during the course of the project.

    This includes:

    • Business strategies
    • Customer data
    • Technical information
    • AI training data

    08Data Protection & GDPR

    Lumeriq Ltd. complies with UK GDPR, Data Protection Act 2018, and PECR.

    We may process personal data as part of delivering our services.

    Full details are available in our Privacy Policy and Cookie Policy.

    For data protection enquiries, contact: francois.steque@lumeriq.co.uk

    09Limitation of Liability

    To the fullest extent permitted by law:

    • Lumeriq Ltd. is not liable for indirect, incidental, or consequential damages
    • We are not responsible for losses caused by third‑party platforms, hosting providers, or advertising networks
    • Our total liability for any claim is limited to the amount paid for the service in question

    Nothing in these Terms excludes liability for fraud or anything that cannot legally be excluded.

    10Service Availability

    We aim to keep our website and services available at all times, but we do not guarantee uninterrupted access.

    We may suspend access for maintenance, updates, or security reasons.

    11Third‑Party Links

    Our website may contain links to third‑party websites.

    We are not responsible for their content, privacy practices, or security.

    12Termination

    We may terminate or suspend access to our services if:

    • You breach these Terms
    • You fail to pay invoices
    • You misuse our systems or intellectual property

    You may terminate services according to the terms of your contract or proposal.

    13Changes to These Terms

    We may update these Terms from time to time.

    The latest version will always be available on this page.

    Continued use of our website or services constitutes acceptance of updated Terms.

    14Governing Law

    These Terms are governed by the laws of England and Wales.

    Any disputes will be resolved exclusively in the courts of England and Wales.

    15Contact Us

    For questions about these Terms, please contact:

    Lumeriq Ltd.

    Email: francois.steque@lumeriq.co.uk

    Brighton, United Kingdom